Active Listening

Active Listening

Improve Your Ability to Listen and Lead

eBook - 2011
Rate this:
Active listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.
Publisher: Hoboken : John Wiley & Sons, 2011.
ISBN: 9781118154564
1118154568
Characteristics: 1 online resource (43 p.)
Additional Contributors: Hoppe, Michael H.
Contents: Cover; Copyright Page; Title page; The Ideas Into Action Guidebook Series; Executive Brief; Listening and Leadership; The Active Listening Skill Set; Pay Attention; Hold Judgment; Reflect; Clarify; Summarize; Share; Barriers to Active Listening; The Image of Leadership; Silence as Agreement; External Pressures; Lack of Know-how; Individual Makeup; Time and Place; Emotion; Cultural Differences; How to Improve Your Listening Skills; Leading with Active Listening; Suggested Readings; Background; Key Point Summary; Lead Contributor.
Summary: Active listening is a person's willingness and ability to hear and understand. At its core, active listening is a state of mind that involves paying full and careful attention to the other person, avoiding premature judgment, reflecting understanding, clarifying information, summarizing, and sharing. By learning and committing to the skills and behaviors of active listening, leaders can become more effective listeners and, over time, improve their ability to lead.

Opinion

From the critics


Community Activity

Comment

Add a Comment

There are no comments for this title yet.

Age

Add Age Suitability

There are no ages for this title yet.

Summary

Add a Summary

There are no summaries for this title yet.

Notices

Add Notices

There are no notices for this title yet.

Quotes

Add a Quote

There are no quotes for this title yet.

Explore Further

Browse by Call Number

Recommendations

Subject Headings

  Loading...

Find it at CML

  Loading...
[]
[]
To Top