The Customer Rules

The Customer Rules

[the 39 Essential Rules for Delivering Sensational Service]

Downloadable Audiobook - 2013
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The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers.
Publisher: [Westminster, Md.] : Books on Tape, 2013.
Edition: Unabridged.
ISBN: 9780385360401
0385360401
Characteristics: 1 online resource (1 sound file, 3 hr., 59 min.)
Additional Contributors: Books on Tape, Inc
Summary: The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business--any business--depends upon winning and keeping customers.

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