How to Click With Everyone Every Time

How to Click With Everyone Every Time

eBook - 2004
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Publisher: New York : McGraw-Hill, c2004.
ISBN: 9780071418478
0071418474
Characteristics: xv, 154 p. ; 23 cm.
Contents: The missing link
The case for contagions
Contagious principle #1: confidence
Contagious principle #2: curiosity
Contagious principle #3: connectedness
Contagious principle #4: commitment
Contagious principle #5: conviction
Contagious principle #6: cheerfulness
Contagious principle #7: courage
Contagious principle #8: competency
Contagious principle #9: compassion
Contagious principle #10: contentment
Putting it all together: congruency
Can a business be contagious?

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