How to Use Power Phrases to Say What You Mean, Mean What You Say, and Get What You Want

How to Use Power Phrases to Say What You Mean, Mean What You Say, and Get What You Want

eBook - 2004
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Publisher: New York : McGraw-Hill, c2004.
ISBN: 9780071424851
Characteristics: vi, 248 p. ; 23 cm.
Contents: Section I, Introduction why powerphrases? An idea whose time has come ; 1. Power up, stand up, speaktall ; 2. Powerphrases 101 ; 3. Poison phrases ; 4. Do you suffer from powerphrase deficiency? ; Section II, The six secrets of powerphrases ; 5. Secret #1: What you dont say ; 6. Secret #2: Its in the details ; 7. Secret #3: Pick winning words that work ; 8. Secret #4: The power of the simple Truth ; 9. Secret #5: Protect the integrity of your words ; 10. Secret #6: There is power in nice ; 11. A personal note about powerphrases
Section III, Powerphrases in action ; 12. It seems like I've known you forever! ; 13. Make your opinion matter ; 14. The secret power of communicating feelings ; 15. Ask so you will receive ; 16. The power of NO! ; 17. Listen so they speak freely ; 18. When you really blew it ; 19. To get good answers you need good questions ; 20. You dont have to put up with put downs ; 21. Dont resist anger, defuse it ; 22. Use anger as a tool, not weapon ; 23. How to disagree without being disagreeable ; 24. Homicide is not an option ; 25. What he says is not what she hears-what she says is not what he hears
Section IV, Put your best self forward with powerphrases ; 26. Tips, tool techniques, and for the luminous use of powerphrases ; 27. Answers to readers most pressing, vexing, and frustrating communication problems ; 28. Oh my gosh-powerphrases really work! ; 29. Lessons learned.


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