The Fine Art of the Big Talk

The Fine Art of the Big Talk

How to Win Clients, Deliver Great Presentations, and Solve Conflicts at Work

Book - 2008
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Makes recommendations for managing communication in business, from giving a negative performance appraisal to submitting a complaint to a service provider, in a guide that features strategies for tailoring discussions for a given audience and overcoming fear.
Publisher: ©2008.
New York :, Hyperion,, [2008]
Copyright Date: ©2008.
ISBN: 9781401302344
1401302343
Characteristics: x, 239 pages : illustrations ; 20 cm.
Alternative Title: Big talk.
Contents: A road map to big talk
Know your audience
Manage the conversation
Use silence as a tool
Recognize the danger signs
Identify sources of conflict
Improve your timing
Send out positive energy
Build conversational clout
Keep a secret
Get closure
See your own reflection
Up the ante
Deal with stage fright
Master tech talk.
Summary: Makes recommendations for managing communication in business, from giving a negative performance appraisal to submitting a complaint to a service provider, in a guide that features strategies for tailoring discussions for a given audience and overcoming fear.

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